Using Client Certificate Authentication on Mobile Devices (for Android)

If your environment uses IP address restrictions and client certificate authentication, you must import a client certificate and configure connection settings.

Using Client Certificate Authentication with Chrome for Android

To use kintone on Chrome on an Android device, you need to configure settings in the following way.
You can use client certificate authentication for both Chrome for Android and the mobile app.

  1. On a PC, access kintone, click the down arrow icon Down arrow icon in the upper right of the screen, and then click Account Settings.  Open Account Settings

  2. Click Mobile Access.  Open Mobile Access

  3. Note the password displayed in the "Client Certificate" section. This password is necessary in a step later.

  4. Click "Access via Web Browser".  Open Account Settings

  5. Enter an e-mail address that can receive e-mails on the Android device on which you want to use the Kintone mobile view. Re-enter the e-mail address for confirmation. Click Send.

  6. On your Android device, you will receive an e-mail with the client certificate attached. Tap the certificate.

  7. Enter the password of the client certificate, which you noted in step 3.

  8. Tap the access URL provided in the e-mail to access kintone on Chrome.

You see the mobile view of kintone.

Using Client Certificate Authentication with Kintone Mobile

If you want to use the mobile app, you need to configure settings in the following way.
You can use client certificate authentication for both Chrome for Android and the mobile app.

Preparations

If you want to use the mobile app, download kintone on your Android device.
Get it on Google Play

For details on mobile devices supported for the mobile app, see System Information (Japanese only).

Procedure to Set Up the Mobile App

  1. On a PC, access kintone, click the down arrow icon Down arrow icon in the upper right of the screen, and then click Account Settings.  Open Account Settings

  2. Click Mobile Access.  Open Mobile Access

  3. Note the password displayed in the "Client Certificate" section. This password is necessary in a step later.

  4. Click Access via iPhone or Android App.  Open Account Settings

  5. In the "2. Select the app to use" section, select "Kintone Mobile".

  6. Enter an e-mail address that can receive e-mails on your Android device on which you want to use the mobile app. Then re-enter the e-mail address for confirmation, and click Send.
    The settings file is sent to the e-mail address you entered.

  7. On your Android device, open the e-mail, which you sent from a PC.

  8. Tap the attached file.

  9. Enter the password of the client certificate, which you noted in step 3. Tap Next.  Client certificate entry page

  10. Enter your Kintone login password and then tap Login.  Client certificate entry page

  11. If you are prompted to allow the app to send notifications, allow or disallow as needed.

Now the connection settings have been completed. The mobile app screen opens.