kintone Help
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User Help
Learn the Basics of kintone
What is kintone?
How to View the Portal
Basics of App Features
Let's Try Sales Force Automation Pack!
Basics of Space Features
How to view People
Joining kintone from an Invitation E-Mail
Creating and Deleting Apps
Various Ways to Create Apps
Creating an App from the Marketplace
Creating an App from a Template
Creating an App from Scratch
Creating a New App by Duplicating an Existing App (Copying an App)
Integrating Data Across Apps
Resuming App Creation
Deleting an App
Deleting SFA Pack
Create Apps by Importing Files
Creating an App from an Excel File
Solutions for Handling Excel Files That Exceed Size Limitation of 1 MB, 1,000 Records, and 500 Columns
Creating an App from a CSV File
Field Type Criteria in Creating Apps from Files
Troubleshooting When Creating an App from an Excel or CSV File
Creating an App by Importing a Template File
Adding/Deleting Records
Adding Records
Duplicating Records
Editing Records
Editing Records on the Record List Screen
Deleting Records
Deleting Records in Bulk
Creating and Updating Records in Bulk
Creating and Updating Records in Bulk
Create Records in Bulk: Creating a File
Update Records in Bulk: Editing a File
Supported Formats for Each Field Type
Create/Update Records in Bulk: Importing a File
Adding and Updating Records Including Tables in Bulk
Creating a File to Be Used to Import Data to a Table
Actions to be Taken When You Failed to Bulk Add/Update Records
Canceling the Process of Creating/Updating Records in Bulk
App Settings
App Settings Page
Changing an App Name
Configuring Notes for App Administrators
Configuring Forms
Configuring Forms
Duplicating/Deleting Fields
Fields Available in kintone
Label
Text
Rich Text
Text Area
Number
Calculated
Radio Button
Check Box
Multi-choice
Drop-down
Date
Time
Date and Time
Attachment
Link
User Selection
Department Selection
Group Selection
Related Records
Lookup
Space
Border
Field group
Table
Record Number
Created by
Created Datetime
Updated by
Updated Datetime
Field Entry Limits
Adding Tables into Forms
Setting Formulas
Basic Usage of Formulas
Fields That Can Be Referred by Formulas
List of Operators and Functions
Usage Examples of Operators and Functions
& Operator: Concatenating Strings and Numbers
ROUND Function: Round Off, Round Down, or Round Up Numbers
Setting the Round Off, Round Down, or Round Up
IF Function: Changing the Value to Display Depending on the Condition
AND, OR, NOT Functions: Combining Conditions
CONTAINS Function:Calculation using Check Boxes and Multi-Choices
SUM/CONTAINS Functions: Calculations in Tables
Calculation of Date, Time, and Date and Time
DATE_FORMAT Function: Displaying Date and Time Using Formulas
DATE_FORMAT Function: Usage Example
Data Types of Values That Are Referred by Formulas
Errors Which Are Displayed for Formulas
What Is a Field Code?
Using Lookup to Retrieve Data from Other Apps
What Is Lookup?
Setting Lookup
Using Lookup
Clearing Lookup Settings
Fields That Can Be Specified for "Field Mappings"
Listing Related Records
What Is Related Records?
Setting Related Records
Fields that Can Be Specified for the "Fetch Criteria" Setting in Related Records
Setting Record Views
What Is a View?
Configuring Views
Changing the Number of Records to Be Listed in a View
Duplicating Views
Modifying or Deleting Views
Sorting Views
Changing the Default View
Changing View Column Width for Each User
Saving Column Widths of the View in App Settings
Creating Graphs
What Is a Graph?
Sum Feature and Graph Feature
Creating Graphs
Duplicating Graphs
Modifying or Deleting Graphs
Sorting Graphs
What Is a Periodic Report?
Chart Types and Their Usage
Example Graph Setting: Creating a Graph by Categorizing the Amount of Product Sales by Product Category and then by Product Name
Example Graph Setting: Summing Up the Amount of Sales for the Current Month
General Settings
Setting an Icon and a Description of an App
Changing the Color Theme of an App
Setting Process Management
What Can Be Done with Process Management
About Status, Action, and Assignee
Designing Process Management
Basic Usage of Process Management
Example Settings of Request Workflows
Example of Auto Fill of an Approver
TIPS: Useful Settings When Used with Process Management
Notes on Changing the Process Management Settings
App Notification Settings
What Can Be Done with App Notification Settings
General Notifications: Setting Up Notifications with Conditions of Actions on Apps
Per Record Notifications: Setting Notifications to Be Sent When Records Meet a Certain Condition
Per Record Notifications: Setting Notifications to Be Sent When an Options Field Is Updated
Reminder Notifications: Setting Reminder Notifications with Date and Time Conditions
TIPS: Recipients That Can Be Selected Using the Add a Field of the Form Option
Adding/Deleting Plug-Ins (App Settings)
Enabling/Disabling Plug-Ins
Customizing an App with JavaScript and CSS
Generating API Tokens
Setting Webhook
Setting Webhook
Checking Webhook Execution Logs
Content of Webhook Notification Triggered by Actions in kintone
Managing Permissions
Actions Available to Users in Apps
Setting App Permissions
Changing App Groups to Which Apps Belong
Setting Record Permissions
Setting Permission for Fields
Example Permission Setting: Prevent Editing of the Record Whose Status Is "Completed"
Example Permission Setting: Allowing Only the User Who Created a Record to View, Edit, Delete the Record
Example Permission Setting: Allowing Only the Users in Human Resources to Edit and Delete Records, and the Other Users Only to View Records
Setting Categories
What Can Be Done with the Category Feature
Setting Categories
App Localization Settings
Setting the Record Title
Misc Settings
Setting the Thumbnail Image Display
Setting an App Code
Disabling Comments
Setting the Significant Digits of Numbers and the Rounding Method
Changing the First Month of the Fiscal Year
Setting App Actions
What Can Be Done with App Actions
Configuring App Actions
Combinations of Field Types Acceptable for App Action
Creating an Action to Duplicate a Record in the Same App
Previewing Apps
Downloading App as Template
Utilizing Data That Is Added in Apps
Filtering Records to Display in a View
Displaying Records Which Meet Multiple Conditions
Exporting Data to a File
Canceling the Data Export Process
Posting Comments to Records
Clicking Like for Comments
Copying Record URLs
Printing Records
Summarizing Data
Summarizing
Retrieving Embed Tags for Summarized Results
Exporting Summarized Results to a File
History
Checking Change History/Restoring Previous Version
Disabling the Logging Feature for Change History
Space
Actions Available to Users in Spaces
What Is an In-Space App?
What Is Related Apps & Spaces?
Actions in Spaces
Creating Spaces
Changing Space Settings
Adding or Deleting Space Members
Joining or Leaving a Space
Creating Threads
Deleting Threads
Following/Unfollowing Threads
Posting Comments to Threads
Creating Apps in Spaces
Attaching Apps to Spaces or Threads
Deleting Spaces
Setting Thread Actions
What Can Be Done with Thread Action
Creating Thread Actions
Guest Space
Adding Guest Spaces
Inviting Guests
Guest Actions
Guest Action: Joining the Invited Guest Space
Guest Action: Linking the Guest Account to Your kintone Account
Guest Action: Editing Profile
Guest Action: Changing the E-mail Address
Guest Action: Rejoining the Space You Previously Left
People
Posting Comments to Your People
Users Who Can View Your Post
Follow Other User's People
Changing My People Cover Photo
Message
Sending Messages to Other Users
Mobile
Using kintone on Mobile Devices
iOS
Using kintone on Safari for iOS
Using the Mobile App for iOS
Using Client Certificate Authentication on Mobile Devices (for iOS)
Allowing/Disallowing Notifications on Mobile Devices (for iOS)
Android
Using kintone on Chrome for Android
Using the Mobile App for Android
Using Client Certificate Authentication on Mobile Devices (for Android)
Allowing/Disallowing Notifications on Mobile Devices (for Android)
Using the Desktop View on Mobile Devices
Using Screens on Mobile View
Understanding Notifications on Mobile Devices
Notifications
Checking Notifications
When and to Whom Notifications Are Sent
The Difference Between "To Me" Notifications and Other Notifications
Marking Read Notifications as Unread
Setting E-Mail Notifications
E-mail Notification Subjects
Search for Data
Searching Data
Searchable File Formats
Integrating External Services with kintone
Integrating Microsoft Power Automate with kintone
Enabling/Disabling Slack Integration
Personal Settings/Account Settings
Personal Settings
Account Settings
Administrator Help
Invitation
Inviting Team Members During Your First Login
Invite Team Members While You Are in Trial Period
Customizing the Header/Login Page
Changing the Header Logo
Changing the Header Color
Customizing the Login Page
Editing Portals
Setting/Changing the Portal
Using Announcements
Opening kintone Administration/Users & System Administration
Opening the kintone Administration Screen
Opening the Users & System Administration
Managing Apps
Accessing the App Management Screen
Checking Your App License Usage
Checking App List in the App Management Screen
Downloading App List in CSV Format
Deleting Apps in the App Management Screen
Restoring Deleted Apps
Managing App Templates
What Is an App Template?
Settings That Are Not Included in App Templates
Creating a Template from an App and Registering It in kintone
Exporting an App Template Which Is Registered in kintone to a File
Registering App Template Files in kintone
Managing Spaces
Portal Page of Space
Managing Spaces
Deleting Spaces Through Space Management Screen
Restoring Deleted Spaces
Managing Space Templates
What Is a Space Template?
Data That Is Included or Excluded from Space Templates
Creating a Template from a Space
Importing a Space Template from a File
Exporting a Space Template to a File
Opening the Tread Actions Management Screen
Managing Guests
Enabling 2-Step Verification Authentication for Guests
Managing Guests
Managing Permissions
Permissions for Main Actions on Portal
Types of Administrators
Configuring Permissions in Users & System Administration
Configuring Groups (or Roles)
Restricting Visibility of Departments and User Details Across Different Top-Level Departments
Configuring Permissions in kintone Administration
Setting kintone System Administrators
Changing Permissions for Creating Apps
Changing Permissions for Creating Spaces
Changing Permissions for Creating Guest Spaces
Managing App Groups
What Are App Groups?
Adding an App Group
Configuring the Permissions of an App Group
Changing the Default App Group
Deleting an App Group
Customizing with JavaScript and CSS
Update Options
Enabling and Disabling New Feature by Using Update Options
Available Features in Update Options
Activate E-Mail Notifications Setting
Feature Activation Setting for Spaces, People, and Messages
Plug-Ins
Adding/Deleting Plug-Ins (System Administration)
Checking Usage Status of Plug-Ins
Downloading Plug-in List in CSV Format
Setting Up Garoon Scheduler Connector
Setting Up Mailwise Connector
Default Setting for the View on Mobile Browsers
Backup
Backing up Records
Audit Logs and the Import/Export of Data
List of Data Types That Can Be Imported or Exported
Audit Log Checking and the Log Lists
Limits
List of Limits
Usage Guide
Purposes
Check and Clean Up Apps
Using Last Updated Date of Record to Check and Clean up Apps
Managing Apps Using a CSV File Containing App List
Integrating Apps
Deleting Only One App When There Are Reference Relationships Among Multiple Apps
Reflecting Summarized Result to Another App
Various Calculations
Calculating the Number of Days or Weeks
Displaying the Date That Is a Month (30 Days) from Today
Calculating N Years Later from a Date in Date/Date and Time Fields
Calculating the Date N Years Ago from the Specified Date
Displaying the Day of the Week Based on the Date Value
Summarizing Data Based on Fiscal Year
Tips on Utilizing Tables
Counting the Number of Table Rows
Tips on Adding/Displaying Records
Managing Your Schedule in kintone
Displaying a Default Contact Name When Creating a Record
Viewing Records That Are Assigned to You
Using Thousands Separators
Displaying Multiple Fields in the Title Field
Do Not Miss Important Notifications
Sending Notifications to the Users Specified for Each Record
Utilizing the Filter Feature and the Sum Feature
Filtering Records for the Next Month
Summarizing the Amount of Sales for Current Month
Summarizing and Creating Graphs of Monthly Order Amount
Categorizing and Summarizing the Amount of Product Sales by Product Category and then by Product Name
Tips on Migrating Apps or Data
Migrating Information on Record Creator When Migrating Data to Another App Using a CSV File
Migrating an App to Another kintone
Q&A/Troubleshooting
FAQs/Troubleshooting Topics Regarding Login
When Users Forget Their Passwords
Unable to Access Due to Client Certificate Error
Unable to Log in as a Users & System Administrator
Cannot Log in to cybozu.com Store
Cannot Log in to cybozu.com Store Because the Administrator Has Already Left the Company
Cannot Log In Automatically
Is Password Case-Sensitive?
FAQs/Troubleshooting Topics Regarding General Actions in kintone
What Are kintone System Administrators' Tasks?
Symbols That Cannot Be Used for Search or Filtering
Unable to Find the Searched Data
When Using kintone, An Error Message Is Displayed to Ask For Log In
Specifying Comment Recipients
In What Condition User/Department/Group Is Displayed As Mention Candidate?
Bookmarking Pages
Switching Between 12-Hour/24-Hour Clock Display
How To Attach Files by Drag and Drop
How to Work with kintone Using Keyboard Shortcuts
Is It Possible to Open a Linked Page in a New Tab or a New Window?
Is It Possible to Get Backups?
Deactivating Space, Guest Space, and People
Does kintone Support Multiple Languages?
Is It Possible to Access the Service from Overseas?
Can I Use Multilingual Characters in Apps and Spaces?
Is It Possible for Non-administrator Users to Check Users Who Belong to a Specific Department/Group?
Is There Any Recommended Size for Cover Photo?
"Not Available Service" Message Appears and Cannot Access kintone
What Is the Maximum Number of Characters I Can Enter in the Thread Body or Thread Comments?
Can I Access Files in a Shared Folder from kintone?
What Should I Do When an Error Occurs While Using kintone and Cannot Solve It?
How Can I Contact Technical Center?
Is There Any Recommended Size for App Icon or Profile Picture ?
FAQs Related to Actions on Apps/Records
What Are App Administrators' Tasks?
Is It Possible to Arbitrarily Sort Apps in the Portal?
Adding Apps to Favorites
Is It Possible That Multiple Users Edit the Same Record at the Same Time?
Can I Set Permissions for Views?
Can I Set Access Permissions for Categories?
Can I Expand/Collapse the Category Tree?
Is It Possible to Set Permissions for Fields in Bulk?
Maximum Number of Characters for an App Description
Checking App Creators
Retrieving Data from Other Apps
When Fields Are Not Displayed in the Order You Set in the Record Selection Screen of the Lookup Settings
Can I Import Values from a File to a Lookup Field?
Is It Possible to Search Data Using Partially Matched Keyword When Retrieving Data by Lookup?
Can I Bulk Update Data Copied through Lookup, Because I Changed Values in the Datasource App?
Displaying Data of Other Apps in a Form
Is It Possible To Expand the Display Width for Related Records?
Steps to Restore Accidentally Deleted Apps
Is It Possible to Restore Bulk Deleted Multiple Apps at One Time?
Is It Possible to Restore Accidentally Deleted Fields?
Is It Possible to Check Who Deleted an App?
Is It Possible to Check Who Deleted a Record?
What Should I Note When Working with a Large Amount of Data?
Copying an App Including It's Records
How Can I Specify Character Encoding When Exporting Data to a File?
What Is the Difference Between Next Week and Following Week When Specifying Condition for the Date or Date and Time Field?
Is It Possible to Display the Day of the Week in a Date Field?
Is It Possible to Enter the Desired Time in the Time Field or the Date and Time Field?
Can I Open Records When Comments and History Are Closed?
Setting a Drop-down Field as the Title Field
Setting a Date Field as the Title Field
Can I Renumber Records from 1?
Can I Change/Delete the "(All)" View?
Is It Possible to Display a Table in a View?
How Will the Data Be Displayed in Views and Graphs If I Sort the Data by "Created by" or "Updated by" Field?
Can I Save a Filtered Record View?
Which Fields Can Be Used for Sorting?
Can I Move an Existing App to a Space?
Setting Default Filter Condition Value/Sort by Value for Records
Summarizing Registered Values or Record Counts
Is There Any Feature or Action That Cannot Be Used for Fields in Tables?
When Importing a CSV File to Update Data, Is It Possible to Specify a Field Other Than the Record number Field as the Key to Bulk Update?
Is It Possible to Switch the Display of App Action Buttons Based on Record Values?
What Happens When Clicking the Plus Sign in Calendar View?
When Importing a File, Can I Also Import Data for Record Number, Created by, Created Datetime, Updated by, and Updated Datetime?
Can I Add or Edit Records While Exporting and Importing Files?
Can I Add New Data at the Top Row of the Table?
Will Exporting or Importing Files Be Timed Out If It Takes a Long Time to Process?
Checking the Number of Apps
Can I Use "AND" and "OR" Conditions together When Creating a Filter?
How Can I Predefine Fields to Export to a File?
How Are the Numbers in The "Fields" Column Counted in App Management Screen?
Can I Add Views or Graphs by Copying Existing Ones?
Can I Hide Graphs per User or per Department?
Can I Fix Column Widths of Fields in the Record View?
Can I Save Changes to the App Settings as a Draft without Applying Them to the Production Environment?
Some Fields Are Not Displayed in the "Field in App" Column on the Import from File Screen
Can I Change the Maximum Size of the Attachment?
Checking Users Who Deleted Apps and Records
When Exporting Data to a File, I Want to Export Rich Text Fields without HTML Tags
When Creating a Record by Duplicating It, I Want to Copy Values of Specific Fields Only
Numbers Are Added at the End of User/Group/Department Values after Exporting Records to a File
Troubles Related to Operations on Apps/Records
An Error Message Is Displayed and Unable to Delete an App
An Error Message Is Displayed and Unable to Restore an App
When You Receive "Cannot save the record because of error(s) in the following input data." Message
Unable to Save Records with \\"(Cannot Display the Item Name)\\" Error (for App Administrators)
Lookup Field Is Grayed Out and Cannot Be Used
Created User Is Not Displayed in the User Selection Field
Changes to App Name or Field Name Does Not Take Effect
When Trying to Change Permission for App, an Error Is Displayed Indicating That There Is No User Who Can Manage the App
Edit/Delete Button (Icon) Is Displayed in a Record View Even When a User Does Not Have Edit/Delete Permission for Records
"Set as Table" Is Grayed out and Cannot Set for a Table
If Permissions for Fields Are Set for Users, "No Permission to View This Field" Message Appears on the Record Details Screen or the Fields Become Invisible
User Name Is Not Displayed as Created by/Updated by Information in History
I Can Create an App in the Portal but Cannot Add an In-Space App
When Importing a File, The "Failed to Import File. (Exception Id xxxxxxxxxx-xxxxxxxxx)" Message Appears
After Adding Records, a Message "Failed to Load Record Details. You do not have rights to add records. " Is Displayed and Cannot View Records I Added
When I Import a CSV File, The "The File Is Not Valid for Import." Message Is Displayed
I Cannot Select a Chart Type Other Than "Table"
Numbers In "Text" Field Are Not Sorted as Expected
Different Values Are Displayed When Exporting App Data to CSV File and Open It in Excel
When I Failed to Import from File, "GAIA_IL16 The Value of Field "Field Name" at Row Number R of the File Is Invalid." Is Displayed
FAQs/Troubleshooting Topics Regarding Calculation
Is It Possible to Calculate User's Age?
Calculated Result Is Not Displayed
Unable to Save Formula Due To an Error
Result of Time Calculation Is Not Correct
Setting Zero as the Number of Decimal Places to Round Causes Calculation Error
Is It Possible to Round off Decimal Numbers in Calculated Result?
FAQs/Troubleshooting Topics Regarding Mobile Access
Can I Use kintone on My Smartphone and Tablet Device?
What to Do When Users' Mobile Devices Are Lost
What to Do When Client Certificates on Users' Mobile Devices Expire
Troubleshooting for Access from iOS Devices
Troubleshooting for Access from Android Devices
Cannot Receive Push Notifications While in Doze Mode in Android 6 or Later Devices
Cannot Receive Push Notifications in My Mobile App
How Long Is the Login Information for the Mobile App Retained?
FAQs/Troubleshooting Topics Regarding Notifications
When You Cannot Receive Notifications
When You Cannot Receive E-mail Notifications
Is It Possible to Specify To/CC as Recipients of E-mail Notifications?
Only One E-mail Notification Might Be Received When Setting the Same E-mail Address for Multiple Users
What Can I Do with "Send REST API Notifications by E-mail"?
I Receive Notifications When Records Are Edited Even Though I Do Not Choose to Receive Them
FAQs Regarding Actions in Spaces
What Are Space Administrators' Tasks?
Where Can I Check the Number of Spaces/Guest Spaces?
Can I Change the Display Order Of "Related Apps & Spaces" Items in the Space?
Can I Hide Menus on Portal Page of a Space or on Both Sides of a Thread?
Troubles That Might Occur When Performing Actions in Space
An Error Message Is Displayed and Unable to Restore a Space
FAQs Regarding Guest Spaces
Checking the Guest User's Status of Use
Guest User's Trial/Required/Not Required License
Checking the Guest User's Trial Expiration Date
What Happens When Guest User's 30-Day Trial Expires?
How to Purchase the Guest User Option
Deactivating Guest Users
Granting Access Permissions for Apps in Guest Spaces
Is It Possible to Use Departments or Groups in Apps in Guest Spaces?
Unable to Create Guest Spaces
What Is Link Account?
I Am Invited to Multiple Guest Spaces. Can I Link My Account to Multiple Guest Spaces?
FAQs Regarding Disk Capacity/Data Capacity
Checking Disk Capacity and Current Disk Usage
What Happens If Disk Capacity or the Number of Users Exceeds the Limits?
How Can I Reduce the Disk Usage?
FAQs Regarding the Development Using APIs
Developer License
How Can I Get Support on API?
FAQs Regarding 30 Day Free Trial
Number of Users/Plan Applied to the Free Trial
Migrating Your Data Used in Trial Environment to Production Environment
When My License Be Switched, If I Place an Order During the Free Trial Period?
Am I Going to Receive a Notification before My Free Trial Period Expires?
What Happens to My Data after My Free Trial Period Has Expired?
I Want to Terminate My Free Trial Environment before It Expires
FAQs Regarding Registered Information and User Details
Changing the Customer Profile
Checking Company Codes, Domain IDs, or Subdomain Names
Adding, Changing, or Deleting cybozu.com Store Administrators
When a User Is Deleted, Is the Data of the User Also Deleted?
Disallowing Users to Change Their Profiles
Viewing Users Who Are Using kintone in a List
How Can I Find a User ID?
Can I Extend Password Expiration for Users?
I got "***** Is Already Used" Error Message Appears and Cannot Add cybozu.com Store Administrators
FAQ's Regarding Notices and Maintenance Information Delivered by Cybozu
Where Can I Get Information on kintone Such as Maintenances and Failures?
Notices/E-mails Delivered by Cybozu
FAQs Regarding Print
Is It Possible To Print Record Lists?
Hiding the Page Name or the Date of the Header/Footer When Printing
Can I Change the Layout of the Print Screen?
FAQs Regarding Integration with Other Services
What Can I Do by Integrating kintone and Garoon?
kintone Glossary
API Token
Users & System Administrator
JavaScript and CSS Customization
kintone Mobile
kintone System Administrator
Recipient
Mentions
App
App Action
App Group
App Code
App Administrator
Favorites
Related App & Space
Related Records
Graph
Guest Space
Apps in a Guest Space
Guest User
Comment
cybozu.com Store Administrator
Subdomain
Filter
Summarize
Space
In-Space App
Thread
Thread Action
Notifications
Periodic Report
Table
People
Field
Field Code
Form
Bookmark
Plug-Ins
Process Management
Header
History
Portal
Message
Reminder
Lookup
Record
View
Record Details Screen
kintone Help
User Help
Learn the Basics of kintone
Learn the Basics of kintone
Let's learn the basic features of kintone.
Articles in this category
What is kintone?
How to View the Portal
Basics of App Features
Let's Try Sales Force Automation Pack!
Basics of Space Features
How to view People
Joining kintone from an Invitation E-Mail
In this article
