I signed up for a free trial using an e-mail address provided by a mobile carrier and I do not receive a confirmation e-mail

Article Number:040440

When you sign up a free trial from the kintone product site, you will receive a welcome e-mail in HTML format. The e-mail contains a URL to access your trial environment.

If you have configured not to receive e-mails in HTML format or e-mails containing URLs, you cannot receive the welcome e-mail. Modify your e-mail settings or specify a different e-mail address, then sign up for a free trial again.

Please also check whether the welcome e-mail is treated as a spam or not. The e-mail will be sent from the following e-mail address:
no-reply@cybozu.com

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