If you don't see the school-cap icon, the possible causes are as follows:

• You do not have permission to create apps
  The school-cap icon is not displayed for the users who do not have permission to create apps. For details on how to configure the permission to create apps, refer to the following page.
  Permission to create apps
  Note that Users & System Administrators have all permissions for kintone.
  
  

• It is not allowed to create an app that does not belong to any space
  If "Allow users to create apps that do not belong to any space" is disabled in the "Feature Activation" setting in kintone Administration, the school-cap icon is not displayed. For details on Feature Activation, refer to the following page.
  Feature Activation
  
  

• You are viewing the page in a Mobile View or on a mobile/tablet device
  If you want to use the menus in the dialog displayed by clicking the school-cap icon, access the page from your PC.
  
  

• You set a language other than Japanese
  The school-cap icon is only displayed when the display language is set to Japanese.
  Each user can set their own display language. For details, refer to the following page.
  Switching to Different Display Language
  
  

• Your 30-day free trial period is expired
  The school-cap icon is only displayed during the free trial period.
  Reference: Where can I find the end date for my licensed services or the free trial?
  
  

• You are currently logged in as a guest
  You cannot see the school-cap icon when you are logged in as a guest.