Can I Extend Password Expiration for Users?

If you are a Users & System Administrator, you can either extend or disable password expiration for users by using one of the following ways.

  • Disable password expiration for a certain user
  • Extend or disable passwords expiration for all users

The following sections describe detailed steps of each way.

Disable Password Expiration for a Certain User

This is useful when you do not want to configure expiration dates for a certain user such as executives and service administrators.

  1. As a user with Users & System administrative permission, open the "Users & System Administration" screen.

  2. Click Departments & Users under "User Administration".

  3. In the "Departments" section, select the department to which the target user belongs, and click the edit button Edit button for the target user.

  4. Click "Change Password".

  5. Select "Use current password" and select "Disable password expiration".

  6. Click Save.

Extend or Disable Passwords Expiration for All Users

  1. As a user with Users & System administrative permission, open the "Users & System Administration" screen.

  2. Under "Security", click Login.

  3. In "Password Policy", change the "Passwords Expires in" value to a longer period than the current value or select "Unlimited".

  4. Click Save on the bottom of the screen.