When I Import a CSV File, "The File Is Not Valid for Import." Message Is Displayed

In kintone, you can import CSV files that use "CR+LF" or "LF" as a newline character.

If you import a CSV file that contains any other types of newline characters, you will see the error message "The file is not valid for import."
Edit the newline characters in the CSV file by using a text editor and import the file again.

This section shows you how to change the newline characters by using a text editor in two ways.

Specifying and Saving Newline Characters

Get a text editor where you can specify newline characters.
The names of menus and items displayed on the text editor may vary depending on the editor you are using.

  1. Open a CSV file in the text editor.
  2. Click Save As from the menu.
  3. Specify "CR+LF" or "LF" as a newline character and save the file.

Changing and Saving the Newline Characters Manually

  1. Open a CSV file in the text editor.
  2. Delete the newline characters that cause the error, and press "Enter" key to insert a newline.
  3. Save the file.

If none of the above cases is applicable, or the above solutions do not solve your problem, send the following files to our technical center.

  • Screenshots showing the error
  • CSV file with a problem

Refer to How Can I Contact Technical Center?