Checking if You Can Download the Client Certificates

Article Number:020437

To use Client Certificate Authentication, you must install a client certificate on your device (PC and smartphone, for example).
You can find out if you can download this client certificate by yourself or not in your profile.
You may not be able to download a client certificate depending on the setting configured by your administrator.

  1. Click your user name in the header, or the button to open the menu on the right side of the user name.

  2. Click Account Settings.

  3. Click Mobile Access. Screenshot: "Mobile Access" is highlighted If you encounter a different screen, refer to the following page:
    If "Client Certificate" Does Not Appear

  4. If "Client Certificate" is displayed, it means you can download a client certificate by yourself. Screenshot: The client certificate information is displayed