When the users come back from their temporary leave or temporary assignment, revert their status to "Active".
They can access cybozu.com once their status is changed.

Department administrators can reactivate the following users:

• Members of the department for which they have administrative privileges
• Users who do not belong to any department

This section describes the steps for department administrators to change the users' status to "Active".
Department administrators cannot configure the users' status in bulk.

1. Access the following URL: https://(subdomain_name).cybozu.com/

2. Click cybozu.com Administration.
   

3. Click Departments & Users.

4. Enter a display name or a login name of the user in the search box to search the target user.
   You can also expand the department tree and select the target user.

5. Click the Change button.
   

6. Click the "Status" button to change the status from Inactive to Active.
   

7. Click Save.

Make the user's status back to "Active" and then ask your Administrators to issue a new client certificate.
Issue client certificate

The new client certificate should be installed on the user's smartphone or PC.
Installing Client Certificates on Devices