The two-factor authentication is an authentication method that uses two disparate factors to verify the identity of a user.

If you enable the two-factor authentication, you will be prompted for your "login name and password" and "verification code" whenever you log in to cybozu.com.
You obtain the "verification code" from the authentication app installed on your mobile device.

Using two-factor authentication enables you to prevent unauthorized access by third parties even when they identified the combination of the user's login name and password. It is because it requires the authentication that uses "the mobile device that only the user possesses" for a successful login.

If you enable the two-factor authentication, you must provide the "verification code" when configuring login settings on the mobile app.

For details, refer to the following page:

• Access from "Cybozu Office" for iPhone (available only in Japanese)
• Access from "Cybozu Office" for Android (available only in Japanese)

For details, refer to the following page:

• Using the Mobile App for iOS
• Using the Mobile App for Android

For details, refer to the following page:

• Garoon mobile for iOS
• Garoon mobile for Android

If the two-factor authentication is enabled, some functions or apps might become unavailable.

The following apps do not support the two-factor authentication.

• Cybozu Desktop 2
• KUNAI

Password authentication using the following APIs is not available for user accounts with the two-factor authentication enabled.

• kintone REST API
• Garoon REST API
• Garoon SOAP API
• User API

To run these APIs, perform one of the following actions:

• Use a user account with the two-factor authentication disabled.
• Use other authentication methods such as API token, session authentication, or OAuth authentication.

As for authentication methods available for each API, refer to the following website:
cybozu developer network

Guest users in kintone cannot use the two-factor authentication.