Comment Feature in the Discussion

Posting a Comment

You can post a comment to the discussion.

Steps:

1

Click the app icon in the header.

2

Click "Space".

3

Click the space in which you would like to post a comment to the discussion.

4

Select the discussion to which you would like to post a comment.

5

In case a comment is for specific recipients, specify them using "@Mention".

Image of comment screen with user as recipient selected

In the recipient, you can specify users, departments, and roles.
In case the system administrator allows users to configure the role, you can specify roles as recipients.
The recipient which can be specified vary according to the type of recipient.

Type of recipient Recipient which can be specified
User
  • In case of public spaces:
    Users who are allowed to use the space.

  • In case of public spaces:
    Users who satisfy the following both conditions can be specified.

    • Allowed to use the space

    • Specified as members of the space

Department All departments can be specified as recipients.
However, in case departments are specified as recipients in the private space, notifications are sent only to the space members.
Role All roles can be specified as recipients.
However, in case roles are specified as recipients in the private space, notifications are sent only to the space users.
5

Enter your comment.
You can use Rich Text Formatting.
"Using Rich Text Formatting"

6

Attach a file if necessary.
You can attach multiple files.
"Attaching Files"

7

Click "Post".

Replying to a Comment

You can reply to a comment.

Steps:

1

Click the app icon in the header.

2

Click "Space".

3

Click the space in which you would like to reply to a comment to the discussion.

4

Select the discussion to which you would like to post a reply.

5

Click "Reply" of the comment to which you would like to post a reply.
The following two items are automatically set.

  • Original comment number for the reply

  • Recipients of the reply

Reply to the comment screen

6

Enter your comment.
You can use Rich Text Formatting.
"Using Rich Text Formatting"

7

Attach a file if necessary.
You can attach multiple files.
"Attaching Files"

8

Click "Post".

Replying to All

You can send a reply to all recipients (except yourself) specified in the original comment.

Steps:

1

Click the app icon in the header.

2

Click "Space".

3

In the "Space" screen, click the space name in which you would like to post a comment to the discussion.

4

Select the discussion to which you would like to post a comment.

5

In the "Discussion" screen, hover the mouse cursor over the comment to which you would like to post a reply, and click "Reply All".

The following two items are automatically set.
  • Original comment number for the reply

  • Sender of the original comment, and users (except yourself), departments, and roles specified as recipients in the original comment

Reply to the comment screen

6

Enter your comment.
You can use Rich Text Formatting.
"Using Rich Text Formatting"

7

Attach a file if necessary.
You can attach multiple files.
"Attaching Files"

8

Click "Post".

Deleting a Comment

You can delete a comment which was posted in the discussion.
Only the user who posted the comment, system administrators, and space application administrators space can delete the comment.
No notification is sent even though you delete the comment.

Steps:

1

Click the app icon in the header.

2

Click "Space".

3

Click the space in which you would like to delete a comment in the discussion.

4

Select the discussion in which you would like to delete a comment.

5

Hover the mouse cursor over the comment which you want to delete, and click "Delete".

6

Click "Yes" in the "Delete Comment" screen.

Useful Features of the Comment

This section describes useful features of the comment.

Anchor Feature

Anchor is the feature to set the referral link to the comment which was already posted.
A comment number is used to specify the comment to refer to.
By using two inequality signs (>>) followed by the comment number, you can create a link to the comment which you want to refer to.

Tip:
  • The anchor feature is only available for comments in the same discussion.
    Use Permalink in case you want to refer to comments in the other discussion.
    "Permalink"

Steps:

1

Enter two inequality signs (>>) followed by the comment number to which you want to refer, and input your comment.
Example:
>>3

2

Click "Post".
You can access the comment by clicking the comment number you entered.

Permalink

Permalink is the URL which is assigned to each comment. Accessing Permalink allows you to directly access the designated comment.
This Permalink is useful when you want to create a link in your comment to refer to the comment in other discussion.

Steps:

1

Display the comment in other discussion to which you want to refer.

2

Hover the mouse cursor over the comment, and click "Permalink".

3

Copy the URL displayed and paste it in Garoon where you want to create a link.

Respond ("Like") Feature

Respond is the feature to express your sympathy or acknowledgement for the other user’s comment and body text, without posting any comment.
This respond feature may not be available depending on the settings by the system administrator.
Only the system administrator can change the wording (such as "Like") of this respond feature.
"Using Respond ("Like") Feature"

Steps:

1

Display the comment in the discussion.

2

On the discussion’s body text or comment, click a link such as "Like" and "Acknowledged".
To cancel your response, click a link such as "Not Like" and "Not Acknowledged".